DogBoy's Dog Blog

A Fresh Perspective on Dog Care

Posted by Courtney Emken on Fri, Oct 23, 2015 @ 09:10 AM

The DogBoy’s difference is customer loyalty

I wanted to take some time today to thank our customers, both human and canine, and our team. I had an experience that reaffirmed my belief that two key differences DogBoy’s Dog Ranch has over our competitors is customer loyalty and an incredibly knowledgeable and passionate staff.

This past weekend, I had the pleasure of working the front desk at DogBoy’s. We have owned this business for 20 years. I started out being the one and only Receptionist. Back then, I still had another full-time job. I would answer calls on the way to work and return calls in the evening after I got home (along with a laundry list of other duties and tasks). Anyone who has gone through the process of starting a business might be familiar with this sort of routine. Since that time, we have grown to around 35 employees.

I stay fairly busy with the logistical side of running the Dog Ranch, so I had completely forgotten what it takes to work the front desk. Luckily, my office manager had agreed to help me. She knew what we needed to do, and I knew some of what we needed to do, so together we made a great team. It was an wonderful opportunity to interact with all of the amazing and loyal DogBoy’s customers.

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Topics: Dog Park, dog boarding, dog kennel, dog owners

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